PRIVACY & DATA PROTECTION

Privacy Policy

Tensora Co., Ltd. is committed to protecting your personal data. This policy explains what information we collect, why we collect it, and how we handle it — in accordance with Thailand's Personal Data Protection Act (PDPA) B.E. 2562.

Effective: 19 June 2026Last Updated: 19 June 2026
In plain English: We only collect information you voluntarily provide via our contact form — your name, email, subject, and message. We use it solely to respond to your inquiry. We do not sell your data, track you with cookies, or share your information with third parties for marketing.
01

Data Controller

COMPANY
Tensora Co., Ltd.
772/595 Rama-III Rd., BangPhongPhang
Yannawa, Bangkok 10120, Thailand

For privacy inquiries: hello@tensora.tech
02

Data We Collect

We collect personal data only through our contact form. We do not use cookies for tracking, analytics scripts, or any other passive data collection on this website.

CONTACT FORM — COLLECTED
  • Full name — to address you by name
  • Email address — to send you our reply
  • Subject — to route your inquiry internally
  • Message — the content of your inquiry
NOT COLLECTED
  • Cookies or tracking identifiers
  • IP addresses or device fingerprints
  • Browsing behaviour or analytics data
  • Payment or financial data
03

How We Use Your Data

Your data is used exclusively to respond to your project inquiry and determine whether there is a mutual fit for collaboration.

PURPOSE
Responding to your business inquiry and following up regarding potential project engagement. We will not use your contact details for newsletters, marketing campaigns, or any purpose beyond a direct reply to your message.
04

Legal Basis for Processing

Under Thailand's PDPA, we process your personal data on the basis of legitimate interests — specifically, the mutual interest of both parties in evaluating a potential business relationship. Processing your contact form submission is necessary to respond to your inquiry.

05

Data Retention

We retain your contact information for a maximum of 3 years from the date of your inquiry, or until you request deletion, whichever comes first. This period allows us to reference past correspondence if you re-engage with us.

06

Your Rights Under PDPA

As a data subject under Thailand's PDPA, you have the following rights:

RIGHT 01
Right to Access
Request a copy of the personal data we hold about you.
RIGHT 02
Right to Rectification
Ask us to correct inaccurate or incomplete information.
RIGHT 03
Right to Erasure
Request deletion of your personal data from our records.
RIGHT 04
Right to Object
Object to the processing of your personal data at any time.
RIGHT 05
Right to Restriction
Request that we limit how we use your data while a dispute is resolved.
RIGHT 06
Right to Portability
Receive your data in a structured, machine-readable format.

To exercise any of these rights, contact us at hello@tensora.tech. We will respond within 30 days.

07

Data Security

Contact form submissions are transmitted securely via our email delivery provider (Resend). We do not store raw form submissions in a database — your message is delivered directly to our internal inbox. Access is restricted to authorised team members only.

08

Changes to This Policy

We may update this policy as our services evolve or regulations change. Material changes will be reflected with a new effective date at the top of this page.

Questions about your data?

Contact Us →